A unified operations platform for regional fleet, customs, and delivery visibility across the UAE, Oman, and Qatar.
Where it started
Dispatch teams used separate telematics, customs, maintenance, and proof-of-delivery systems. Delays became visible only after customers escalated.
The operation needed to accommodate different border documents and a mixed fleet of tracker hardware without interrupting day-to-day deliveries.
What we built
We developed a control tower that unifies live vehicle telemetry, planned routes, document status, and delivery exceptions in one workflow.
Automated alerts identify route deviation, service due dates, and likely border delays early enough for dispatchers to act.
- Mixed-device telematics ingestion
- Cross-border document checklist
- Live dispatch map
- Predictive maintenance alerts
- Customer delivery milestones
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- One operations command center
- Proactive exception alerts
- Standardized border workflow
- Accurate customer ETAs
Inside the build
“Operations no longer have to assemble the story from five tools. The control tower makes the next action obvious.”