A secure merchant payments and settlement app for a fast-growing Indian financial services provider.
Where it started
Field merchants relied on multiple dashboards and manual reconciliation, which delayed settlements and made dispute handling difficult.
The product needed to work reliably across variable mobile networks while retaining the audit trail and controls expected in a regulated payments operation.
What we built
We built a mobile-first merchant workspace for payment collection, settlement visibility, QR onboarding, and dispute tracking.
An event-driven reconciliation service joins bank, gateway, and ledger events into one searchable source of truth for finance and support teams.
- Offline-tolerant merchant app
- Automated reconciliation workflows
- Role-based approval controls
- Real-time settlement notifications
- Audit-ready transaction timeline
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- Near-real-time settlement view
- Automated exception handling
- One merchant support workspace
- Digital KYC workflow
Inside the build
“The new platform gave our merchants clarity on every transaction and our operations team a much faster way to resolve exceptions.”