FinTech · Mobile · 2025

A secure merchant payments and settlement app for a fast-growing Indian financial services provider.

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Settlement Cycle
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Fewer Support Tickets
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Successful Transactions
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Merchant Onboarding
01 — THE CHALLENGE

Where it started

Field merchants relied on multiple dashboards and manual reconciliation, which delayed settlements and made dispute handling difficult.

The product needed to work reliably across variable mobile networks while retaining the audit trail and controls expected in a regulated payments operation.

02 — THE SOLUTION

What we built

We built a mobile-first merchant workspace for payment collection, settlement visibility, QR onboarding, and dispute tracking.

An event-driven reconciliation service joins bank, gateway, and ledger events into one searchable source of truth for finance and support teams.

  • Offline-tolerant merchant app
  • Automated reconciliation workflows
  • Role-based approval controls
  • Real-time settlement notifications
  • Audit-ready transaction timeline
03 — THE TRANSFORMATION

Drag to compare

After
  • Near-real-time settlement view
  • Automated exception handling
  • One merchant support workspace
  • Digital KYC workflow

Inside the build

Merchant settlement dashboard
QR onboarding flow
Dispute resolution queue
Reconciliation controls

“The new platform gave our merchants clarity on every transaction and our operations team a much faster way to resolve exceptions.”

OL
Operations Lead
Confidential FinTech Client
ClientConfidential FinTech, India
IndustryFinTech
Timeline7 months
Year2025
ServiceMobile Apps
Stack
React NativeNode.jsPostgreSQLRedisAWSFirebase

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